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Lobbytrack Introduces Queue Management System for Walk-In Visitors
Streamline Walk-In Visits With Real-Time Queue Visibility
REDWOOD CITY, Calif. – May 6, 2024 – Lobbytrack, the leading cloud-based visitor management solution from Jolly Technologies, today announced the release of a powerful new feature: a Queue Management System designed specifically for walk-in visitors.
This feature enables reception staff to efficiently manage and call walk-in guests in the order they arrive. Visitors are automatically added to a digital queue during the check-in process, and receptionists can call them forward with a single click. The system also displays real-time wait time estimates - helping to reduce uncertainty and improve the visitor experience.
Visitors can join the queue by scanning a QR code at the reception kiosk or by being added manually by front-desk staff. Once checked in, they receive estimated wait times on-screen or via text message. This helps eliminate physical crowding in reception areas and allows guests to wait more comfortably, either onsite or nearby.
The queue interface provides a clear overview for receptionists to manage visitor flow. Staff can call visitors forward in order, skip a visitor if needed, and mark them as no-shows. Hosts are notified instantly when their guests are ready to be seen, keeping the check-in process smooth and connected.
The Queue Management System is ideal for facilities with unpredictable visitor volume - such as clinics, retail locations, or government offices—where first-come, first-served service is critical. It integrates seamlessly into the existing Lobbytrack platform, which already includes pre-registration, watchlist screening, badge printing, host notifications, access control integration, and touchless workflows.
"With this new queue system, reception teams can stay in control—even during peak hours—while walk-in visitors get a smoother, more transparent check-in experience," said Sandeep Jolly, Founder and CEO of Jolly Technologies.
For more information about the new Queue Management System and how to enable it, visit the feature page.
About Lobbytrack
Lobbytrack is a cloud-based visitor management solution used by businesses, schools, hospitals, and government offices around the world to streamline visitor registration and check-in. Lobbytrack is developed by Jolly Technologies, a global leader in secure identification and tracking solutions.
Lobbytrack is available at https://www.lobbytrack.com.
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