Software Installation Plans

Download Software Installation Plan (PDF)

Receive expert installation and training after your initial purchase to ensure your software is configured to meet the unique needs of your environment. To purchase a Software Installation Plan, contact a Jolly customer service representative or the vendor where you purchased your software.

Software Installation Plan (3 Hour Option)

  • Receive a training session of up to three (3) hours of service
  • Includes assistance by phone and/or remote meeting software such as GoToMeeting, to assist in the installation and initial configuration of the purchased Jolly software product
  • Includes advice and training on product functionality, as well as demonstrations to help customer get the most out of their purchase
  • Meeting must be scheduled with a Jolly technician at least 48 hours in advance
  • Installation and training session must be used within the 30 days of purchase
  • Session may be divided over multiple meetings at the sole discretion of provider
  • Service technicians will only be able to assist with the installation and initial configuration of Jolly software and systems, as well as related training
  • Due to variations in each unique IT environment, Service Provider does not guarantee complete installation within three hours
  • Installation services are provided by Basic level support staff

Cost: $500 Flat Fee

Software Installation Plan (1 Hour Option)

  • Includes the same scope of services as the above Software Installation Plan in a format of up to 1 hour
  • Intended for basic installations only

Cost: $200 Flat Fee

Contact Us

1510 Fashion Island Blvd, Ste 102
San Mateo, CA 94404
US Tel: 650 594 5955
EMEA Tel: +44 0115 853 2698
AU Tel: +61 1300 857 750

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