Software Assurance Plan

Download Software Assurance Plan

Protect your investment by purchasing a Software Assurance Plan from a Jolly customer service representative or the vendor where you purchased your software.

Software Assurance Plan

  • Receive all major and minor upgrades for the duration of the plan¹
  • User can request new installation of software license in case of existing system failure²
  • Pricing is per license
  • Jolly does not guarantee or publicly provide an upgrade schedule
  • Customer may renew an existing Software Assurance Plan at the end of the term
  • Software Assurance Plan pricing is based on the cost of a new license at time that the Software Assurance Plan is purchased or renewed

Cost when purchased within the first 90 days following license purchase³
1 Year Assurance Plan: 20% of new license cost
3 Year Assurance Plan: 45% of new license cost

Cost when purchased after the 90 days but within 1 year of license purchase³
1 Year Assurance Plan: 30% of new license cost
3 Year Assurance Plan: 70% of new license cost

Cost when purchased 1 year or more after license purchase³
1 Year Assurance Plan: 40% of new license cost
3 Year Assurance Plan: 90% of new license cost

¹ A Software Assurance Plan is required to receive any software updates, including major and minor version upgrades, bug fixes and software patches.

² New installation of software license without successful deactivation of existing installed license is not available for customers without a valid Gold or Silver Coverage Plan or a Software Assurance Plan. Under normal circumstances, a software license must be transferred to a different workstation using the software’s Deactivation Wizard found in software's Help menu.

Requests for new installation of software license without successful deactivation of existing installed license will only be granted in special cases of documented system failure. The customer will be asked to fill out a ‘Request for new installation due to system failure form’ and submit a signed copy of this form with proper documentation. The customer must provide sufficient documentation of a system failure or the new installation request will be denied at the Jolly customer service representatives discretion.

³ Pricing is subject to change at any time. Software Assurance Plans will not be available for currently released products after a new major upgrade is announced. Software Assurance Plans are available only for the most current product version. Other restrictions may also apply.

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